LEAD TIMES & POLICIES

LEAD TIMES: Please keep in mind that most products are carefully made to order.  Lead times vary based on your project selections and range from Ready-to-Ship to ~12 Weeks.  To inquire about a specific lead times or to create a custom quote to secure your project pricing, please reach out via the 'Request A Quote' page or directly at info@psdesignandprocurement.com.

PRODUCT PRICING: Product Pricing on this website is subject to change at any time and is not guaranteed. Some products are available at a lesser cost; reach out for a custom quote to receive best pricing. 

CUSTOM QUOTES: Custom quotes are valid for 30 days upon receipt. Upon client approval of a quote, pricing may be held and ship dates may be pushed for up to 120 days (or more based on project needs). Custom Quote Pricing is project-specific and confidential.

SHIPPING & SALES TAX: Shipping costs and standard tax rates are not reflected in the product pricing shown on this website. Request a custom quote for your final order cost and, if applicable, provide us with your tax exemption or re-sale certificate to remove sales tax.

STANDARD PAYMENT TERMS: If your estimated ship date is ~8 weeks or less, payment is required in full prior to shipping. For orders with ship dates ~8 weeks or more, unless otherwise approved in writing, a 50% Deposit Payment is due upon order approval and the remaining 50% balance is due immediately upon receipt of goods. Failure to remit payment in a timely manor may delay your order.

CONFIDENTIALITY: Any schedules or custom quotes, including attachments, are covered by the Electronic Communications Privacy Act, 18.U.S.C. Sections 2510-2521 and are legally privileged. All information is confidential and is intended only for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of the communication is strictly prohibited.

CLIENT RESPONSIBILITY: It is the responsibility of the client to verify all equipment details, shipping information, and billing information for accuracy on any final proposals or invoices provided by PS Design & Procurement. Any order inaccuracies that have been approved by the client are the responsibility of client, including but not limited to any associated fees for necessary changes or replacements. It is the sole responsibility of the client to ensure compatibility of any equipment purchased for their property prior to placing an order with PS Design & Procurement. Any drawings/layouts/elevations provided by PS Design & Procurement in connection with your order are intended solely as a directive and must not be used as a substitute for official building drawings. While drawings may include general recommendations and rough-ins for plumbing, electrical, and ventilation, PS Design & Procurement’s employees are not licensed architects or engineers. PS Design & Procurement expressly disclaims any responsibility or liability for compliance with state, federal, or local building codes, the placement or installation of equipment, or the quality and workmanship of any architects, contractors, plumbers, electricians, or other professionals engaged for these services. All such licensed professionals must be retained independently to perform and assume full responsibility for their respective work.

SHIPPING DETAIL: While ship dates are scheduled with our manufacturers, they are not guaranteed. Any changes in ship dates will be communicated as soon as we are made aware of them to the best of our ability. Unless explicitly organized otherwise. orders will drop-ship directly from the manufacturer via truck shipment to the client-designated address or port. Upgrade shipping service to include a lift gate. With lift gate, shipper will take the items off the truck and deliver onto a loading dock or inside the first interior threshold. PS Design & Procurement is not liable for any damages that may occur during delivery, storage, or installation. If client chooses to use a 3rd party shipping company for their order, client is responsible to pay additional handling, packaging and crating fees. PLEASE NOTE: It is the responsibility of the client or the person receiving the goods, either at the end location or a temporary warehouse location, to inspect the product prior to accepting delivery and signing the Bill of Lading and to report all claims of missing items or visible damage within 24 hours of receipt; photos and a copy of the BOL must accompany any claims. Neither PS Design & Procurement nor any of it's manufacturers will be responsible for covering the cost of missing or damage claims made after this timeframe.

INSTALLATION NOT INCLUDED.

RETURNS/EXCHANGES/WARRANTIES: Given the nature of our business and the custom-designed and made-to-order nature of our products, ALL SALES ARE FINAL. Warranties vary by manufacture; details will be provided upon request at the time of quotation or purchase.